Shipping policy
Effective Date: 20/04/2024
Thank you for choosing Majogra Beauty. Please take a moment to review our shipping policy.
1. Processing Time:
• Orders are typically processed within 2 to 4 business days (excluding weekends and holidays) after payment confirmation.
2. Shipping Methods:
• We offer standard and expedited shipping options during the checkout process.
• Shipping costs and estimated delivery times are provided at checkout.
3. Shipping Zones:
• We currently do not ship to:
- Cuba
- Iran
- North Korea
- Syria
- The Crimea region of Ukraine, as well as the self-proclaimed People's Republics of Donetsk and Luhansk in Ukraine
If your location is listed, please contact us for assistance.
4. Order Tracking:
• Once your order is shipped, you will receive a confirmation email with tracking information.
• Tracking details allow you to monitor the status and estimated delivery of your package.
5. Shipping Delays:
• In rare cases, unforeseen circumstances such as weather conditions or customs delays may affect delivery times. We appreciate your understanding in such situations.
6. Unsuccessful Deliveries:
• Please ensure that the provided shipping address is accurate and complete.
• If a package is returned due to an incomplete or incorrect address, additional re-shipping fees may apply.
7. Customs and Duties:
• International orders may be subject to customs fees, import duties, or taxes. Customers are responsible for any applicable fees.
8. Lost or Damaged Items:
• If your order is lost or damaged during transit, please contact us immediately. We will work to resolve the issue promptly.